A continuing stream of new technologies are motivating enterprise businesses to implement smarter capabilities. Top companies are grabbing top trends and integrating them into their current processes to create innovatively connected experiences that gain long haul customer trustworthiness. Nowadays, experts believe that smarter and leading-edge technology will allow companies to provide better customer experiences and get more useful insight and data.

Below given are five tech trends that will shape 2018 and beyond.

Artificial intelligence (AI)

According to Wired, Artificial intelligence (AI) is about to become a digital spokesperson for organizations. Advancing away from a back-end tool for the enterprise, AI is going up against more sophisticated roles within technology interfaces. As AI takes over most of the user experience, it is expected that it grows beyond just an intelligent interface. With every client interaction becoming more customized, prevailing, and natural, AI moves into a significantly more conspicuous position: your digital spokesperson.

Internet of Things (IoT)

Internet of Things (IoT), along with Big Data, is the next hot topic that conquers the world by storm and is on the lips of not only the ICT industry, but also many other businesses. The IoT is a foremost channel for engagement as customer experience continues to progress with digital transformation. The company will transform into a truly customer-centric business, when they are able to proactively acknowledge, engage, solve customer issues and deliver experiences that go above-and-beyond expectations.

Angular and React

AngularJS is an open-source front-end web application platform released by Google in 2010. It became popular very quickly because of its feature set. Different versions of Angular JS were released like 1.1, 1.2, and so on. A few years later, Google created a new version of AngularJS in TypeScript and released Angular 2 as a framework in 2016. They named it Angular 2, removing the suffix JS. A few months later, after the release of Angular 2, new features were introduced and various bug fixes were done and the new version was released as Angular 4 and Angular 5. There is no Angular 3. TypeScript has gained a lot of popularity since the Angular 2 project decided to adopt it.
TypeScript is a superset of JavaScript. This means every JavaScript code is a valid TypeScript code.

React, on the other hand, is a brainchild of Facebook which makes it the natural choice for Facebook front-end developers. React’s fan club also includes Uber, Airbnb and PayPal who trusted it enough to use it for their front-end.

Eastern Enterprise works with all versions of Angular and offers best-in-class solutions based on this open source web development framework. We have a track record of developing fully functional web & mobile applications that are secure and easy to maintain.Further, with the ability to build agile and high-tech solutions, our adroit team of Angular developers also endeavours hard to simplify development as well as customization issues by providing the robust AngularJS framework to the placed requirements.

Blockchain

The term “blockchain” is now commonly used as a synonym for cryptocurrencies, thanks to the tremendous popularity of Bitcoins. However, Blockchain is only the underlying technology behind Bitcoins. The potential of blockchain is open in many sectors, from
banking to logistics, from healthcare to public administration, and more. The technology brings about a paradigm shift in the way enterprises approach data, and how developers write, market, and sell software.

Chatbots

Customers have a growing number of channels available to them. To be where customers already are, savvy businesses are incorporating chatbots into popular messengers and apps to deliver the level of personal service that is expected at the first “hello.”

Chatbots are an opportunity to bring machine learning, big data, and mobile together. Their technology consolidates simple customer queries, through text or spoken language, with intelligence based on pre-defined rules. Chatbots’ ability to analyse queries for actual meaning and intent is a very powerful tool for businesses aiming to deliver smarter
experiences.

As technologies and innovations in IT keep on evolving, their impact, benefits, and scope remain uncertain. However, one thing that is certain is that these technologies will pervade the landscape of the enterprise IT world in 2018.

So are you ready to explore these trending technologies and implement them in your business? Are you looking for the best technical solution for your company? Eastern Enterprise is a custom software development company that helps companies solve their business challenges with the use of best of breed technology solutions. If you would like to find out more, contact us and we will get back to you!