Customer data lies at the heart of personalized experiences in travel tech. By leveraging cloud technology, travel companies can collect, store, and analyze vast amounts of customer data from various touchpoints such as website visits, bookings, and interactions on social media. This data encompasses preferences, past travel history, demographics, and other relevant information. By tapping into this wealth of data, travel companies can gain deep insights into customer behavior, preferences, and travel patterns. These insights fuel the ability to deliver personalized experiences that cater to each customer’s unique interests and needs.